Customer Rewards
TIC VIP Customer Program
We build long-term relationships with our customers — not just one-time transactions. The VIP Program rewards loyalty with priority service, real discounts, and the kind of access that comes from being a trusted, long-term customer.
Three Tiers, Real Benefits
Bronze
All TIC Customers
- ✓Access to online scheduling
- ✓Referral program ($50 per referral)
- ✓Seasonal promotions and discounts
- ✓Detailed job documentation via CompanyCam
Silver
3+ Projects or $5,000+ Lifetime Spend
- ✓Priority scheduling over new customers
- ✓Annual electrical inspection (complimentary)
- ✓10% discount on LED upgrades
- ✓Dedicated callback within 2 hours
- ✓All Bronze benefits included
Gold
5+ Projects or $10,000+ Lifetime Spend
- ✓Emergency priority response (24/7 front of line)
- ✓Free biannual electrical system inspection
- ✓15% discount on all future services
- ✓Dedicated account contact — Gerry direct
- ✓Free smart device health check annually
- ✓All Silver benefits included
How It Works
You're already in
Every TIC customer starts at Bronze automatically. No sign-up required — if we've done work for you, you're part of the program.
Move up with more projects
After 3 projects or $5,000 in lifetime service, you move to Silver. After 5 projects or $10,000, you move to Gold. We track this on our end — you don't have to.
Your benefits apply automatically
When you call for your next job, your tier status is already noted. Priority scheduling, discounts, and free inspections are applied without you having to ask.
Refer a friend and earn
Every referral that results in a completed job earns you $50 off your next service — at any tier. There's no cap on referral rewards.
Questions About Your VIP Status?
Call or text us to ask about your tier, benefits, or upcoming service. We know who our loyal customers are — and we take care of them.